by LCB88
Visitor

How comes the data add on I paid for this morning isn't working?

I ran out of my data earlier on this morning...so I thought I would pay for an add on, however, I'm still unable to use it even though it is telling I have 6 days left of the data.

1 REPLY 1
by
EE Community Support Team

Re: How comes the data add on I paid for this morning isn't working?

Hi @LCB88

 

Welcome to the EE Community. 🙂

 

Just a few questions:-

 

When you check the add-on status checker, what does it say?

 

When you try to access a non-EE site, what happens?

 

Do you have a strong signal?

 

I'll do my best to help.

 

Chris

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