by karinag
Explorer

How can i use my phone abroad? Tried everything and need to make an urgent call

I need to ring my son asap in the uk but have tried everything. Only been on EE for a couple of months

3 REPLIES 3
by Grand Master
Grand Master

Re: How can i use my phone abroad? Tried everything and need to make an urgent c

@karinag   Did you call customer services to have roaming enabled on your account before you left the UK ? 

by karinag
Explorer

Re: How can i use my phone abroad? Tried everything and need to make an urgent c

No i forgot i had moved providers
by
EE Community Support Team

Re: How can i use my phone abroad? Tried everything and need to make an urgent c

Evening @karinag.

 

Thanks for coming here.

 

Is your account on personal or business with us?

 

Also is this contract or pay as you go?

 

We will certainly see what we can do to help 🙂

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