by orlince Investigator
Investigator

How can i activate the ee sim

I have a  pay as you go sim which I recently buy, I can't activate it, it asking me 14 digits sim serial number but the serial number I have is only 12 digits. please let me know how can i activate this sim.

6 REPLIES 6
by Grand Master
Grand Master

Re: How can i activate the ee sim

You shouldn't need to activate a PAYG SIM. Just pop it in & it should be good-to-go.

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If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by orlince Investigator
Investigator

Re: How can i activate the ee sim

It's connect the ee net work, I also can see the 4G logo on the mobile but no internet / data received.

 

by Grand Master
Grand Master

Re: How can i activate the ee sim

Have you topped it up? Have you bought a Pack? Text AL to 150 to check.

 

Indeed if you can text 150 (for free) & get a sensible reply it is properly activated.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by orlince Investigator
Investigator

Re: How can i activate the ee sim

"Sorry we are unable to process your request, we are aware of the problem so please try again a little later"    I just received this massage 

by orlince Investigator
Investigator

Re: How can i activate the ee sim

I bought this package with 5GB loaded data.

by
EE Employee

Re: How can i activate the ee sim

Good Morning @orlince

 

It can take a few hours for the SIM to get up and running fully.

 

Are you still having issues this morning?

 

Thanks - Karen. Smiley Happy

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