by 23Driver
New Member

How can I transfer data to a family member?

 
1 SOLUTION

Accepted Solutions
by
EE Community Support Team
Solution

Re: How can I transfer data to a family member?

Morning @23Driver

 

Thanks for posting 🙂

 

Are you both on the same pay monthly account?

 

If you are, can you follow the below steps;

 

  • Open your My EE app
  • Go to Family Usage
  • Select who needs data
  • Select the number you would like to gift data from (you will need at least 500MB of data left to be able to data gift)
  • Enter the amount you would like to gift
  • Send the data

 

Speak soon.

 

Leanne.

3 REPLIES 3
by Grand Master
Grand Master

Re: How can I transfer data to a family member?

Hi @23Driver 

 

Please read EE guide:

 

HOW DO I GIFT MY DATA AND SET CONTROLS?

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Grand Master
Grand Master

Re: How can I transfer data to a family member?

Are they also on your family MyEE a/c?

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by
EE Community Support Team
Solution

Re: How can I transfer data to a family member?

Morning @23Driver

 

Thanks for posting 🙂

 

Are you both on the same pay monthly account?

 

If you are, can you follow the below steps;

 

  • Open your My EE app
  • Go to Family Usage
  • Select who needs data
  • Select the number you would like to gift data from (you will need at least 500MB of data left to be able to data gift)
  • Enter the amount you would like to gift
  • Send the data

 

Speak soon.

 

Leanne.

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