by Crystalwitch
Explorer

How can I share some of my data with my daughter?

How can I share some of my data with my daughter?

 

6 REPLIES 6
by Grand Master
Grand Master

Re: How can I share some of my data with my daughter?

@Crystalwitch  Data gifting is only available to contract customers and all devices have to be on the same account, and you cannot gift data to or from a pay-as-you-go device. 

by Grand Master
Grand Master

Re: How can I share some of my data with my daughter?

@Crystalwitch : Is your daughter under the same MyEE family a/c as you, not PAYG? You need to be to gift data. See Gift Your Data and Set Controls .

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Crystalwitch
Explorer

Re: How can I share some of my data with my daughter?

Yeah, thank you. My daughter is on an EE contract, but not on same
account. I'm somewhat miffed, because I must have asked half a dozen
various EE customer advisors in a couple of their stores if I would be able
to gift her some data. Replies ranged from "yes as long as she's on EE"
"Yes as long as she's on contract" to just "Oh, yeah, yeah, that will be
fine". Not one of them told me that we would have to be on shared contract.
The EE adverts don't really explain fully either. But thank you for
replying so quickly.
by Grand Master
Grand Master

Re: How can I share some of my data with my daughter?

You could ask EE, with both of you on the line, to move her a/c to yours, but you will be responsible for both bills.

 

Thanks! You're welcome 🙂 ! Glad I could be of assistance.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Crystalwitch
Explorer

Re: How can I share some of my data with my daughter?

Hi. Thanks for reply - I thought I had answered last night, but for some
reason, when I pressed post, nothing happened. Yes, I did speak to someone
from EE - they said the same as you. My daughter does have a contract with
EE, but it is in her own name, so not on my contract. I think they should
make it clearer in their advertising - when I recently changed my broadband
provider to EE, and they gave me a free extra data allowance, I knew it was
more than I needed but my daughter practically lives on her phone, and I
thought it would be a way of helping her. So turns out it is a waste but I
hadn't seen or heard anything that explained the full conditions of the
data 'gifting'. Thanks for the response though.
by Grand Master
Grand Master

Re: How can I share some of my data with my daughter?

Thanks! You're welcome 🙂 ! Glad I could be of assistance.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.