by Vanelof78
Explorer

How can I add my 5gb to my mobile from the offer of my new broadband?

Hi. I had my broadband before my new monthly contract so I don't have the extra 5 gb  data in my mobile.  The staff in the ee shop told me I can still get it but he didn't explain me how 

4 REPLIES 4
by Grand Master
Grand Master

Re: How can I add my 5gb to my mobile from the offer of my new broadband?

You can only get the 5GB mobile boost when you order EE Home Broadband. You are not eligible for it when you already had Home BB before you take out a new mobile contract.

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If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Vanelof78
Explorer

Re: How can I add my 5gb to my mobile from the offer of my new broadband?

I now I can because we checked it from the ee shop before to do the contract but I don't remember how. Better I will go to the shop again

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by Grand Master
Grand Master

Re: How can I add my 5gb to my mobile from the offer of my new broadband?

Good luck! I'll be interested to know if you get it. Please report back.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Vanelof78
Explorer

Re: How can I add my 5gb to my mobile from the offer of my new broadband?

Great! I did it. Finally I called 150, explained my case and they will add my 5gb extra from next month!

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