by maukin1
New Member

How can I add a data pack/bundle for immediate use?

This is such a basic question, I'm sorry to ask ... but I've searched all through the messages and can only find people looking to share or gift or cancel data. I just want to add some data on, now, to get me through to a new pack in 6 days time.

 

So, my issue is that I changed to a pack with higher data use. I have to wait another 6 days for that to kick in, EE don't offer a 'start today' option, like GiffGaff do.

 

I've been through all the top up/adding options and have added £15 to my account so that I can buy data to get me through the next 6 days, but I am only offered choices of more minutes, more texts, more minutes and texts, etc. Nowhere is data mentioned.

 

Someone must know what to do, it is such a simple request but so hard to find out how to do it on the EE site. Thanks for any advice and sorry again for wasting time with such a basic request!

 

Maukin1

1 SOLUTION

Accepted Solutions
by
EE Community Support Team
Solution

Re: How can I add a data pack/bundle for immediate use?

Hi @maukin1,

 

Welcome to the EE Community.

 

If you'd like to start your new pack early, just text NOW to 150.

 

To purchase a data add-on, text ADDONS to 150.

 

Hope this helps. 🙂

 

James

View solution in original post

1 REPLY 1
by
EE Community Support Team
Solution

Re: How can I add a data pack/bundle for immediate use?

Hi @maukin1,

 

Welcome to the EE Community.

 

If you'd like to start your new pack early, just text NOW to 150.

 

To purchase a data add-on, text ADDONS to 150.

 

Hope this helps. 🙂

 

James

View solution in original post

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