by Oliverpear
Explorer

Hotspot keeps turning itself off

My hotspot usually works fine but today it keeps turning itself off after about 20 seconds. I've tried restarting my phone but it hasn't helped, any tips? 

5 REPLIES 5
by Grand Master
Grand Master

Re: Hotspot keeps turning itself off

Hi @Oliverpear 

 

Are you on PAYG or pay monthly contract?

 

What device do you own?

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Oliverpear
Explorer

Re: Hotspot keeps turning itself off

I'm on payg and it's a Sony xperia L1
by Grand Master
Grand Master

Re: Hotspot keeps turning itself off

Hi @Oliverpear 

 

Do you have sufficient data to tether? 

 

Text BA to 150.

 

Thanks

 

 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Oliverpear
Explorer

Re: Hotspot keeps turning itself off

Yeah I have unlimited data for the next 2 days
by
EE Community Support Team

Re: Hotspot keeps turning itself off

Hi @Oliverpear,

 

Welcome to the EE Community. 🙂

 

Which plan are you using?

 

Thanks

 

James

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