04-08-2017 12:11 PM
Can someone please provide me with a link so I can highlight some excellent service I just received through the call centre.
04-08-2017 01:37 PM
@Fallingabout There is no link no to provide you can say your thanks here.
04-08-2017 03:10 PM - last edited on 04-08-2017 03:26 PM by Richard_C
I would like to highlight the service that [XXX XXXXXX-XXXXX mod edit: removed personal details from public forum] provided me on my recent call to the 150 number. I believe he is located in Newcastle.
I had a problem linking to the EE Apple Music promotion and for 45 minutes he provided excellent (and I mean top quality) customer service. He talked me through everything, came up with excellent trouble shooting ideas, was chatty and good natured and most importantly got the issue sorted - and then provided me with back up to the issue and a point of contact if things went wrong again.
An absolute credit to the EE team and hopefully one that will be celebrated amongst his peers.
Well done Jay - I can listen to the Backstreet Boys option thanks to you! (He'll know what that means!)
04-08-2017 03:29 PM