by Howarth
Explorer

Hi. I'm in holland. Data roaming and network is fine.But I can't make calls or?

Hi. I'm in holland. Data roaming and network is fine.But I can't make calls or?

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Hi. I'm in holland. Data roaming and network is fine.But I can't make calls

Hi @Howarth 

 

You need to activate international calls and premium texts on your account.

 

Log into your on line account and then Menu - Manage Device - make sure you have activated roaming and international calls.
Or
From the MyEE app Current Usage - Controls - activate use phone abroad and make international and premium calls

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
3 REPLIES 3
by Grand Master
Grand Master
Solution

Re: Hi. I'm in holland. Data roaming and network is fine.But I can't make calls

Hi @Howarth 

 

You need to activate international calls and premium texts on your account.

 

Log into your on line account and then Menu - Manage Device - make sure you have activated roaming and international calls.
Or
From the MyEE app Current Usage - Controls - activate use phone abroad and make international and premium calls

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Howarth
Explorer

Re: Hi. I'm in holland. Data roaming and network is fine.But I can't make calls

Sorted

Thankyou😁😁

by
EE Community Support Team

Re: Hi. I'm in holland. Data roaming and network is fine.But I can't make calls

Great news @Howarth

 

Thanks for coming back and letting us know 🙂

 

Have a great time!

 

Leanne.

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