by Lucy7 Investigator
Investigator

Hi! I have no service since arriving in Spain. I had service here before, can yo

Hi, I arrived in Spain last Saturday and have had no service since turning phone back on after flight. I have had service here before, what should I do?

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Hi! I have no service since arriving in Spain. I had service here before, ca

In Spain try connecting to any local network other than Orange ES.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
4 REPLIES 4
by Grand Master
Grand Master
Solution

Re: Hi! I have no service since arriving in Spain. I had service here before, ca

In Spain try connecting to any local network other than Orange ES.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Community Support Team

Re: Hi! I have no service since arriving in Spain. I had service here before, ca

Hello there @Lucy7

 

Thanks for coming to the community.

 

Has changing the network on your phone got this working for you?

 

Hope to hear back from you soon 🙂

by Lucy7 Investigator
Investigator

Re: Hi! I have no service since arriving in Spain. I had service here before, ca

Yes!

THANK YOU! 

by
EE Community Support Team

Re: Hi! I have no service since arriving in Spain. I had service here before, ca

Great news @Lucy7

 

Glad this is all sorted for you.

 

Have a lovely time! Hope the weather is good 🙂

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.