11-02-2017 08:43 PM
Dead zone only works on wifi but not using my 4g network please what going and could help me thanks
11-02-2017 08:47 PM
It might be because content lock is enabled on your 4G connection (the adult 18+ filter EE operate).
See this page for more details and how to disable it.
11-02-2017 08:50 PM
This is probably caused by the EE 4G mobile network employing IPv6.
Can you set your device to use IPv4 instead of IPv6? Alternatively it might also work by setting it to 3G instead of 4G.
11-02-2017 08:59 PM
@Jameshj99 Have you allowed the app to use cellular data. ?
11-02-2017 09:02 PM
It works all the others game are similar to this so won't be 4g problem just this dead zone app
11-02-2017 09:03 PM
@Jameshj99 Then it could just be what @Profile closed has put.
11-02-2017 09:25 PM
All games have varied networking requirements. Some could well like IPv6, while others, probably older, won't work with it. It worth checking your phone settings for IPv6 and 4G and experimenting with them.
What device is it anyway? If you can't find such settings I'm sure others will be able to point you to them.
11-02-2017 11:07 PM
IPv6 was an issue with an PlayStation game in Since upgrading I get restricted connection from my hotspot, need advanced help which switching to IPv4 cured.
Sorry, I don't know the details of your phone but I believe it's to be found in the APN settings. Perhaps the path on a different phone in that thread may provide some clue.
12-02-2017 11:51 AM - edited 12-02-2017 11:52 AM
12-02-2017 01:03 PM - edited 12-02-2017 01:19 PM
Yeah I went settings and yes the 4g data is on and do the same thing as your picture saying 😞 @Lee_H
12-02-2017 01:30 PM - edited 12-02-2017 01:37 PM
I checked setting of dead zone in my iPhone 6 64gb and mobile data shows it is active 4g in the settings for dead zone. It's same error comes up as your picture 😞
12-02-2017 01:35 PM
I have just tried with a colleagues device and he also gets the same error message and the loading reaches 60%.
I would recommend contacting the developer to see if the app is compatible with IPv6.
As @XRaySpeX has mentioned this could be the reason of the fault.
12-02-2017 01:45 PM
apperantly they said to me that should work though and but I did tested and clearly doesn't and it does go up 60% download and then give me error saying lost connection.
12-02-2017 01:54 PM
12-02-2017 02:34 PM
I have performed a test with data off and I get the below error:
@Lee_H: And what happens when you test with mobile data ON? Does the game play?
12-02-2017 02:38 PM - edited 12-02-2017 02:38 PM
12-02-2017 02:44 PM - edited 12-02-2017 02:47 PM
I am able to play due to my connection being IPv4.
A v. telling statement :). OP needs to get his device on IPv4.
What about your colleague? Is he on IPv6 & it even fails with data ON?
If so, what more proof do y'all need that the issue is IPv6 as I predicted in my 1st post?
No point in talking to developer. You can easily eliminate the cause yourselves by testing with & w/out IPv6.
12-02-2017 02:49 PM
by max1486 Tuesday