by liamwint23
New Member

Having problems with instagram and what’s app

For the past week I’ve been having problems using Instagram and downloading and sending pictures in what’s app. 

 

It it works fine on WiFi but not on 4G. 

 

Ive tried resetting phone, deleting and re installing apps but nothing has worked. My phone is running latest updates also. 

 

Has as anyone else experienced these issues?

2 REPLIES 2
by Profile closed
Not applicable

Re: Having problems with instagram and what’s app

Hi, @liamwint23,

 

And good morning 😁

 

Not sure I can help, but will try! 👍

 

Go in to your online EE account and switch content lock to STRICT and back OFF again, please!

 

This should resolve your issues 🤞

 

Cheers

 

BustaCrabb 🤗

by
EE Community Support Team

Re: Having problems with instagram and what’s app

Hi @liamwint23.

 

Thanks for coming to the community 🙂

 

Let us know how you get on following @Profile closed's advice and changing your content lock settings in your My EE Account.

 

Jon

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