13-03-2017 07:17 AM
I travelled to London in January and when I was there I was only getting H sometimes H+ then when I travelled home I still only get H or H+ instead of getting 4G like I used to get. Has anyone had this before or know if its something in my phone settings?
13-03-2017 11:07 AM
Have you used our network checker to see if there are any potential issues in the area where you live?
Have you spoken to our technical support team about this?
If you are an EE pay monthly personal customer then you can speak to a member of our online support team.
Let me know how you get on please.
13-03-2017 11:12 AM
13-03-2017 11:20 AM
It could well be @stephanieo83
I'm no salesman, but take a look at a EE Upgrades: All you need to know about upgrading your phone with EE. post I put together to help and support.
Please do come back and let me know what technical support say.
Sharing the answer could help countless people, if you don't mind.
by max1486 yesterday
by Maisie2 Saturday