by Yvonne54
Visitor

Has anyone had issues using WhatsApp and Facebook on 4g

Hi for a week now I haven’t been able to upload or download photos whilst using WhatsApp on 4g. Similarly I have been unable to use Facebook on the mobile network. All other apps including streaming media are not affected and I have sufficient data. Has anyone got any ideas?

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Has anyone had issues using WhatsApp and Facebook on 4g

@Yvonne54  login to your online EE account and change content lock from off to strict then restart the device then turn content lock back off and you should be okay

7 REPLIES 7
by Grand Master
Grand Master
Solution

Re: Has anyone had issues using WhatsApp and Facebook on 4g

@Yvonne54  login to your online EE account and change content lock from off to strict then restart the device then turn content lock back off and you should be okay

by Profile closed
Not applicable

Re: Has anyone had issues using WhatsApp and Facebook on 4g

Hi @Yvonne54 

 

DEACTIVATE YOUR CONTENT LOCK!!!

 

 

THANKS

 

BUSTACRABB

by Grand Master
Grand Master

Re: Has anyone had issues using WhatsApp and Facebook on 4g

@Profile closed   No need to shout. 

by Profile closed
Not applicable

Re: Has anyone had issues using WhatsApp and Facebook on 4g

Hi @Chris_B 

 

Sorry! Buddy 🤗

 

Cheers 👍

 

BustaCrabb 🦀

by Grand Master
Grand Master

Re: Has anyone had issues using WhatsApp and Facebook on 4g

@Profile closed   I know the feeling,  a simple search of the forum will find the answer.  Especially as it’s a constant issue at the moment and it’s just about over every phone board. 

by Profile closed
Not applicable

Re: Has anyone had issues using WhatsApp and Facebook on 4g

Hi @Chris_B 

 

Thanks for reminding me buddy, much appreciated 🤗

 

Cheers 👍

 

BustaCrabb

by Profile closed
Not applicable

Re: Has anyone had issues using WhatsApp and Facebook on 4g

Hi @Yvonne54 

 

 

You're welcome 🤗

 

Have a great evening

 

Cheers 👍

 

BustaCrabb 🦀

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