by crina
Explorer

HOW DO I RECEIVE THE MONEY BACK FOR A CREDIT NOTE?

 
4 REPLIES 4
by Grand Master
Grand Master

Re: HOW DO I RECEIVE THE MONEY BACK FOR A CREDIT NOTE?

Hi @crina 

 

From EE online or in-store?

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Support Team

Re: HOW DO I RECEIVE THE MONEY BACK FOR A CREDIT NOTE?

Hi @crina 

 

Welcome to the community. 🙂

 

Is this a credit note from the end of your contract or is your contract still going?

 

Chris

by crina
Explorer

Re: HOW DO I RECEIVE THE MONEY BACK FOR A CREDIT NOTE?

Hi Chris,

 

 

The contract is not going anymore. 

 

Thanks,

Crina

by
EE Community Support Team

Re: HOW DO I RECEIVE THE MONEY BACK FOR A CREDIT NOTE?

OK thanks, @crina 

 

If you paid by Direct Debit, we'll automatically send a refund to your account.

 

If you pay any other way, or you'd like more information, please contact our Mobile Care team 🙂

 

Chris

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.