by Eckford1984
Explorer

Gifting data

Hi I’m looking at taking out a phone contract with EE but through 3rd party as the deal they got is much better and cheaper then the one I got offered with yourselves.  What I want to know is I already have another phone contract with yourselves which has another year on it, can I link the 2 accounts together somehow and gift data to my other contract there will be both with EE 

3 REPLIES 3
by
EE Community Support Team

Re: Gifting data

Hi @Eckford1984,

 

Welcome to the EE Community. 🙂

 

Yes, it's possible to merge two separate accounts if the retailer isn't able to add your new line to your existing account.

 

Hope this helps.

 

James

by Eckford1984
Explorer

Re: Gifting data

Ok thanks for that how would I do that as someone I spoke to from EE said I couldn’t do it as I am taking another contract out with a 3rd party and will be cancelling 1 of the 1 I already have on one account 

by
EE Community Support Team

Re: Gifting data

Hi @Eckford1984,

 

You'll just need to get in touch with Customer Care once your new account is active.

 

Thanks

 

James

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