by Magsywagsy1 Investigator
Investigator

Gifting data

Hi I can’t figure out how to gift my daughter some. Data.. help please 🤓

1 SOLUTION

Accepted Solutions
by Magsywagsy1 Investigator
Investigator
Solution

Re: Gifting data

Hi Leeann, she has s separate EE account and number we are both pay as you go, thanks Leeann x

12 REPLIES 12
by Profile closed
Not applicable

Re: Gifting data

@Magsywagsy1 so firstly can I take it that you've got your daughter's EE number on your pay monthly EE account? This needs to be the case. I'll post you links in my next message that has EE Family Account and Data Gifting info and videos.

by Profile closed
Not applicable

Re: Gifting data

@Magsywagsy1 info about data gifting below. Did you set up a family account on your MyEE so that you can gift data to whomever you want? There's a lot to it all. See both links below. Info and vids in both. Good look!

 

https://ee.co.uk/help/help-new/offers-and-services/family-accounts/ee-family-accounts

 

https://ee.co.uk/help/help-new/offers-and-services/other/data-gifting

 

by
EE Community Support Team

Re: Gifting data

Good Morning @Magsywagsy1

 

Welcome to the community.

 

Have you been able to gift data to your daughter following the links provided?

 

If not do you have the below option to gift data;

 

  • Open the MY EE app
  • Select Family Usage
  • Choose who needs data
  • Choose who’s gifting
  • Choose the amount
  • Send the Data Gift

 

Speak soon.

 

Leanne 🙂

by Magsywagsy1 Investigator
Investigator

Re: Gifting data

Hi Leeann thanks for replying, I have the app but can’t seem to fine the “family usage “ x

by
EE Community Support Team

Re: Gifting data

Hi @Magsywagsy1

 

Are you both on the same pay monthly account?

 

Leanne.

by Magsywagsy1 Investigator
Investigator

Re: Gifting data

Hi again, I’m still confused, do I need to buy additional phones ? Or can I add my daughters EE pay as you go phone number which is EE? X

by Magsywagsy1 Investigator
Investigator
Solution

Re: Gifting data

Hi Leeann, she has s separate EE account and number we are both pay as you go, thanks Leeann x

by Magsywagsy1 Investigator
Investigator

Re: Gifting data

We are both pay as go customers, with different accounts x

by
EE Community Support Team

Re: Gifting data

Hi there @Magsywagsy1

 

Sorry data gifting is for pay monthly accounts.

 

You would both need to be on pay monthly and be on the same account.

 

This will not work for a pay as you go account with us.

 

Leanne.

by Magsywagsy1 Investigator
Investigator

Re: Gifting data

Ah ok thanks for the info Leanne x

by
EE Community Support Team

Re: Gifting data

No problem @Magsywagsy1

 

If you decide to move over to pay monthly, just give us a call we will be able to help you with this 🙂

 

Leanne.

Highlighted
by Grand Master
Grand Master

Re: Gifting data

@Magsywagsy1   All devices need to be on the same account.  All devices have to be on contract that could be a sim only contract or a full contract.  Unfortunately data gifting is not available to PAYG customers even if all the devices are on the same account so if you move your daughters device to your account you still wouldn’t be able to gift data to her as your not on contract and nor is your daughter. 

 

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