by philj1
New Member

Galaxy 3 won't connect to internet abroad unless wifi. Data Roaming ON.

My Galaxy 3 will connect to internet using various wifi abroad, but not otherwise. Data roaming is ON. Places include Mallorca, Palma, France, Paris. Any ideas?

2 REPLIES 2
by Grand Master
Grand Master

Re: Galaxy 3 won't connect to internet abroad unless wifi. Data Roaming ON.

@philj1  Have you enabled roaming on your account?   

by
EE Employee

Re: Galaxy 3 won't connect to internet abroad unless wifi. Data Roaming ON.

Hi @philj1 and welcome to the community.

 

So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.

 

Please also can I get you to try and dial a friend or family member using format of 00447********* and try using data. 

 

Did this work?

 

Many thanks,

 

Lee

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