by Chris_1
Explorer

Free 6 month Amazon video won’t work

 
7 REPLIES 7
by Grand Master
Grand Master

Re: Free 6 month Amazon video won’t work

@Chris_1   Have you text PRIME to 150 ?   Did you follow the link in the returned message? 

by Chris_1
Explorer

Re: Free 6 month Amazon video won’t work

I did yes and I went through the steps until the text I received was to confirm that I have the free 6 month subscription

Get Outlook for iOS
by Grand Master
Grand Master

Re: Free 6 month Amazon video won’t work

@Chris_1   So you’ll set this up and was it ever working ? 

by Chris_1
Explorer

Re: Free 6 month Amazon video won’t work

No it has never worked. Prime video just asks me for a to sign up for £6.99 per month

Get Outlook for iOS
by Grand Master
Grand Master

Re: Free 6 month Amazon video won’t work

@Chris_1   Then you never set it up correctly.  Once it’s been setup it’ll not

ask for any payment for 6 months. 

by Chris_1
Explorer

Re: Free 6 month Amazon video won’t work

I tried to cancel it so I can re apply but if I cancel it now i loose the 6 months

Get Outlook for iOS
by
EE Community Support Team

Re: Free 6 month Amazon video won’t work

Hi @Chris_1 

 

Have you linked your mobile and Prime accounts through the Fortumo Prime Video link that should have come through on a text message?

 

Chris

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