13-07-2018 09:36 AM
I've just discovered Ee has put an Fraud marker against my name and it has now effected me seriously. Bank account closed and possible that i will lose my job. I've put in an complaint, contacted Customer service and emailed Ceo im regards to this matter. I haven't received an response or even received any contact in regards to fraud. Ive gone into store provided My ID.. I want to this marker removed and compensated for the distress this has caused me amd inconvience amd lost of income.. This is horrendous..
13-07-2018 09:56 AM - edited 13-07-2018 10:00 AM
You need to speak to citizens advice or speak to a solicitor.
If this is a cifas mark then it's extremely difficult to remove and you need expert help, if it's wrong.
13-07-2018 11:06 AM - edited 13-07-2018 11:07 AM
@Channiechancha, you may want to do a search of cifas marks, not knowing what this was, I did and made interesting reading and may help you as well, as if you have kept all your payments up to date etc, it could be someone living or who had been living with you, that has done fraud and so no fault of your own.
13-07-2018 11:37 AM
13-07-2018 11:43 AM
If you actually read some of those reports, EE will have done a check to see if there was a marker in your name and so it must have already been there, and you have just written yourself, that you have not kept up to date with bills, so there is the result already, you knew why there was a marker, EE have done nothing wrong in my opinion, this is down to you not keeping up with paying your bills.