by ZoeB1
Visitor

Facebook will not work on 4g only when I am connected to WiFi. iPhone user

 
1 SOLUTION

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by
EE Community Support Team
Solution

Re: Facebook will not work on 4g only when I am connected to WiFi. iPhone user

Hi @ZoeB1.

 

Have you been able to make sure content lock is deactivated as @Northerner suggested?

 

If you've already done this, could you make sure Facebook is active in your mobile data settings under Settings, Mobile Data, then make sure all apps are toggled on.

 

Jon

2 REPLIES 2
by Grand Master
Grand Master

Re: Facebook will not work on 4g only when I am connected to WiFi. iPhone user

Hi @ZoeB1 

 

You need to log into your myEE app or online, then deactivate content lock

 

Thanks




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by
EE Community Support Team
Solution

Re: Facebook will not work on 4g only when I am connected to WiFi. iPhone user

Hi @ZoeB1.

 

Have you been able to make sure content lock is deactivated as @Northerner suggested?

 

If you've already done this, could you make sure Facebook is active in your mobile data settings under Settings, Mobile Data, then make sure all apps are toggled on.

 

Jon

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