13-05-2019 10:43 AM
I am using 4g data and Facebook and Instagram do not load photos, or videos, and Instagram doesn’t or can’t even refresh the feed. I have had this for 2 weeks now, and almost constitutes a lack of service delivery. Everything is fine on WiFi, no problems at all. I have seen previous posts about this where the community technicians private messaged, so I couldn’t see a fix.
13-05-2019 11:06 AM
It could be Switching Content Lock OFF or ON . It is switched on on new contracts/upgrades & seems to affect social sites.
13-05-2019 12:41 PM
13-05-2019 12:54 PM
Happening to me too and my content lock is off.
13-05-2019 01:37 PM
Sounds like Facebook engineers are messing around with things again.
13-05-2019 02:05 PM
Facebook. I don't use Instagram.
The data isn't great at all in centre of Birmingham.
Currently using wifi at Tim Hortons (best coffee shop ever)
13-05-2019 04:12 PM
No been awhile
13-05-2019 06:57 PM
Is this just happening in one postcode in Birmingham or is it everywhere you go?
Is anything else effected apart form Facebook?
Are you using the Facebook app or logging in through a browser?