by Wren Investigator
Investigator

Facebook an twitter not loading images on network only on WiFi

Had issue for a week. Can’t get Facebook or twitter to show photos or videos properly on network only works on WiFi. Also had following error. A6B9620B-6A30-4FF3-B424-6EB49C3CAF5B.jpeg

Have reloaded app, rest network settings, reset phone........help!!!

7 REPLIES 7
by Grand Master
Grand Master

Re: Facebook an twitter not loading images on network only on WiFi

@Wren : Could be your Switching Content Lock OFF or ON . It is switched on on new & upgraded contracts & seems to affect social sites. Try switching it to STRICT, reboot your device and then switching it to OFF.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Profile closed
Not applicable

Re: Facebook an twitter not loading images on network only on WiFi

Hi @Wren 

 

I can't see the picture until the "MOD" clear it!

Go to your online EE account and switch your content lock to STRICT, reboot your device, go back to content lock and switch it OFF!! this should fix the issues your having when connecting to social media! Will you do that for me, please! 🤗

 

And let me know if it worked?

 

Cheers 👍

 

BustaCrabb 🦀

by Wren Investigator
Investigator

Re: Facebook an twitter not loading images on network only on WiFi

Worked a treat thank you 🙏🏻 was getting very annoyed 

by Wren Investigator
Investigator

Re: Facebook an twitter not loading images on network only on WiFi

Thank you worked perfectly 😊

by Profile closed
Not applicable

Re: Facebook an twitter not loading images on network only on WiFi

Hi @Wren 

 

Sorry! You were getting frustrated, I know that feeling all to well! But look on the brighter side, your issue is fixed! 🤗

 

Happy days 🌞

 

Cheers from

 

BustaCrabb 🦀

by Profile closed
Not applicable

Re: Facebook an twitter not loading images on network only on WiFi

Hi @Wren 

 

Just seen the picture

So our action was the right course to take!

 

Thanks

 

BustaCrabb 🦀

by Grand Master
Grand Master

Re: Facebook an twitter not loading images on network only on WiFi

Thanks! You're welcome 🙂 ! Glad I could be of assistance & it is now sorted.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

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