by JASONLORD
New Member

FAILURE TO PAY WITH MASTERCARD

Hi 

 

I am from South Africa, in Netherlands for 6 months. I tried to buy a monthly bundle online and pay with my mastercard (from SA bank). It fails no matter what card of mine I try. Please help me rectify this problem?

 

Regards

1 SOLUTION

Accepted Solutions
by Ace Contributor
Ace Contributor
Solution

Re: FAILURE TO PAY WITH MASTERCARD

Hi @JASONLORD 

 

Welcome to the EE Community,

 

EE only accept U.K. Debit & Credit cards.

 

Thanks,

 

David.

View solution in original post

2 REPLIES 2
by Ace Contributor
Ace Contributor
Solution

Re: FAILURE TO PAY WITH MASTERCARD

Hi @JASONLORD 

 

Welcome to the EE Community,

 

EE only accept U.K. Debit & Credit cards.

 

Thanks,

 

David.

View solution in original post

by sjn19 Investigator
Investigator

Re: FAILURE TO PAY WITH MASTERCARD

Just to add to David's reply - in my experience, UK cards must also have a UK billing address associated with them.   

 

Unless things have recently changed, even having a card with a UK bank won't work unless the associated address is physically in the UK too.

 

S

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