by Chelsy Contributor
Contributor

Everytime i set my signal settings to 4g it drops

Im paying for a 4g contract but as soon as i set my settings to 2g, 3g or 4g auto connect my signal drops to nothing or 1 bar. Whats going on??

2 REPLIES 2
by Grand Master
Grand Master

Re: Everytime i set my signal settings to 4g it drops

Hi, 

 

It could be your SIM, phone or more likely coverage. Have you checked for network issues here.

 

Thanks




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by Skilled Contributor
Skilled Contributor

Re: Everytime i set my signal settings to 4g it drops

@Northerneradvice is spot-on, but as a starter for six, what model of phone are you using and what's the postcode you're having problems in?

 

Have you checked for coverage at https://ee.co.uk/why-ee/mobile-coverage and what was the result?

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