by a_ukboy Contributor

Esim problems

Since moving to an Esim about 3 weeks ago, I’ve noticed my internet isn’t as good as before, for example I stream internet radio when driving the car, when I was on my my normal sim it worked perfectly, since moving to the esim I noticed it stops working frequently, and also calls keep dropping, again never noticed this before moving to an esim..

anyone else having issues ?

EE Community Support Team

Re: Esim problems

Hi @a_ukboy


Welcome to the community. 🙂


I'm not sure that changing to eSIM from a physical SIM would cause an issue like this.


It may be best to speak to our technical support team though.


Please let me know what they say.



by Docupdate Investigator
EE Community Support Team

Re: Esim problems

Thank you for posting this @Docupdate


I have responded in your thread


Katie 🙂

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