15-10-2018 11:43 AM
Since last Friday my phone nor my wife's can connect to our CCTV which uses dyndns to resolve the address.
It works fine on my friends phone who's on a different network.
Any ideas? I've already reset the network settings.
15-10-2018 02:00 PM
Welcome to the community 🙂
What phone are you using?
Before Friday was this working fine?
15-10-2018 07:13 PM
The phone is an s7 edge, but it also is happening on my wife's s8 and son's s9 so I don't think it's the phone.
Interestingly, if I turn my phone into a hotspot and use a vpn connection it works fine. If I don't use a vpn, the the same happens.
This would suggest that there is some sort of DNS issue on the EE servers.
16-10-2018 08:04 AM
Thanks for the prompt response.
Unfortunately we do not have account access here so I would recommend speaking with the technical team to get a resolution.
Let me know how you get on 🙂
16-10-2018 10:42 AM
I have exactly the same problem but with iphones on EE network, they can not find the dyndns url on mobile data, via wifi it works fine
by max1486 Tuesday