by Lishie Investigator
Investigator

EE 500mb student safety net

I have text Student to 150 then yes, the link I get sent (ee.co.uk/safety-net) says "sorry we couldn't find that page" when clicked on, how do i verify and get a the safety net if the link doesn't work??

7 REPLIES 7
by
EE Community Support Team

Re: EE 500mb student safety net

Hi there @Lishie

 

Thanks for coming to the community.

 

I have sent you a private message on here for some details.

 

Speak soon 🙂

 

Leanne.

by jondave
Explorer

Re: EE 500mb student safety net

Hi

 

I have also tried to get the 500mb student safety net and have the same problem the link doesn't work.

by
EE Community Support Team

Re: EE 500mb student safety net

Hi there @jondave

 

Thanks for coming to the community.

 

Did you text STUDENT to 150?

 

Does the link show an error?

 

Thanks 🙂

 

Leanne.

by jondave
Explorer

Re: EE 500mb student safety net

Yes I did text STUDENT to 150 and got the same link (ee.co.uk/safety-net) back and it still shows an error.

by
EE Community Support Team

Re: EE 500mb student safety net

Thanks for confirming this for me @jondave

 

If you give our Mobile Care team a call on 150, they can get your account looked into and help you get the data added 🙂

 

Leanne.

by tabbyg
New Member

Re: EE 500mb student safety net

Hi, I have had the same problem!

This is what happened on text.

 

EE: Your student status with EE has now expired. Don't worry - if you're still a student, follow this link for what to do next: ee.co.uk/student

As your student status has expired with EE, you'll no longer receive your 500MB EE student data safety net.?Don't worry - if you're still a student, follow this link for what to do next: ee.co.uk/student

 

Me: STUDENT

 

EE: Thanks. To verify as a student with EE and receive your 500MB monthly student data safety net, please reply YES to this message. For more info and terms, visit ee.co.uk/student

 

Me: YES

 

EE: Thanks. Please click on the link below and follow the instructions to verify as a student.
ee.co.uk/safety-net

 

The last link did not work for me, saying the page could not be found.

I have a unidays & studentbeans account and have accessed a code but can't find how to re-apply it to my account.

Can you help out? Thanks

by
EE Community Support Team

Re: EE 500mb student safety net

Welcome to the EE Community, @tabbyg 🙂

 

To get your account verified as a student account, I'd recommend contacting our Customer Care team so they can access your account and run through the relevant steps.

 

Let us know how you get on.

 

Jon

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