by HarvB5
Explorer

Dongle re set password

Hi, I have a EE dongle and have moved it away from the device I have been using permanently on, my password was saved, I have moved away with work for a few weeks now using my laptop I have no clue what my password is could anyone help me retrieve my password or explain how to reset. 

 

3 REPLIES 3
by
EE Community Support Team

Re: Dongle re set password

Hi @HarvB5 

 

Welcome to the community. 🙂

 

Which EE dongle is it that you have?

 

Chris​​​​​​​

by HarvB5
Explorer

Re: Dongle re set password

Hi, 4 G mini 2 

by
EE Community Support Team

Re: Dongle re set password

Thanks @HarvB5  🙂

 

Do you still have the 'keep me' card? There should be a 'Mobile WiFi password' on there, or a 'WiFi Key' on the inside of the battery cover of the device.

 

Chris

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