by Slibra91 Investigator
Investigator

Do you know when i will recieve my sim

Would anybody know when i will recieve my new sim

1 SOLUTION

Accepted Solutions
by Profile closed
Not applicable
Solution

Re: Do you know when i will recieve my sim

Hello @Slibra91 as I mentioned im yiur previous thread SIMS are want out by royal mail second class and once this has been posted there is no option or way of tracking it. SIM orders should take up to 7days to arrive but this could be longer due to the Christmas period.

Please call customer service on 0800 079 0531 who can check when your order was sent out and help you further with this. 🙂
6 REPLIES 6
by Grand Master
Grand Master

Re: Do you know when i will recieve my sim

Hi,  

 

When did you order it remembering there is no post over Christmas and New Year. 

 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Grand Master
Grand Master

Re: Do you know when i will recieve my sim

Nobody in this user forum would know. You need to phone EE to see what's happening.

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by Slibra91 Investigator
Investigator

Re: Do you know when i will recieve my sim

26th December.
by Profile closed
Not applicable
Solution

Re: Do you know when i will recieve my sim

Hello @Slibra91 as I mentioned im yiur previous thread SIMS are want out by royal mail second class and once this has been posted there is no option or way of tracking it. SIM orders should take up to 7days to arrive but this could be longer due to the Christmas period.

Please call customer service on 0800 079 0531 who can check when your order was sent out and help you further with this. 🙂
by Slibra91 Investigator
Investigator

Re: Do you know when i will recieve my sim

I have still not received my sim after 10 days. I'm not happy at all. Would
really like to know when I will receive it. It has been 7 days now.
by
EE Community Support Team

Re: Do you know when i will recieve my sim

Hi @Slibra91,

 

Have you contacted customer service to check when your order was dispatched as suggested by @Profile closed?

 

Thanks

 

James

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