by ethelbert30 Investigator
Investigator

Do I keep my boosts if I get a new phone

If I get a new phone, can I keep the boosts I have built up? My phone has a micro sim and the phone I have seen is a nano sim so I would need a new sim from ee, so does everything transfer?

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Do I keep my boosts if I get a new phone

Yes. Take new phone & old SIM into an EE shop & they'll transfer number, any SIM contacts & credit if applicable to a replacement SIM of correct size for free or order a replacement SIM online at https://explore.ee.co.uk/Order-a-new-SIM for £1.50.

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3 REPLIES 3
by Profile closed
Not applicable

Re: Do I keep my boosts if I get a new phone

Yes they will transfer, as boosts are linked to you mobile number and not the handset.

by Grand Master
Grand Master
Solution

Re: Do I keep my boosts if I get a new phone

Yes. Take new phone & old SIM into an EE shop & they'll transfer number, any SIM contacts & credit if applicable to a replacement SIM of correct size for free or order a replacement SIM online at https://explore.ee.co.uk/Order-a-new-SIM for £1.50.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Employee

Re: Do I keep my boosts if I get a new phone

Hi @ethelbert30 and welcome to the community.

 

The boosts stay with the account as mentioned above 🙂

 

Many thanks,

 

Lee

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