13-05-2018 09:56 PM
Hi there, i don’t understand why my data is goin so quickly I have 6gb a month and that recently got topped up on the 11th and I have apparent used more then 4gb.
I turn off all the apps I don’t use with the data and am mostly constantly on WiFi?
So so can you please explain how I have nearly finished 6gb in about 4 days? Because this is ridiculous!
14-05-2018 08:41 AM - edited 14-05-2018 08:42 AM
Thanks for posting in community 🙂
Things like normal browsing and email only use a small amount of data, others such as watching catch-up TV or videos on YouTube can use significantly more.
If you're using a 4G WiFi device you'll need to consider how many devices, such as phones and tablets, are connecting to it, along with what each device is using the Internet for.
Please take a look at our How much Internet data are you using on EE? support article for further information.
Please also pay attention to the question from @Chris_B as the point he's making could remedy the data situation.