22-02-2017 05:42 PM
Would it be possible to add more data onto my plan? I have 2gb at the moment but it just is never enough and my phone seems to eat it and its used within about 3 days.
22-02-2017 05:45 PM
@imgeorgiabtw Yes it is possible but it will increase the cost of the tariff.
If your using lots if data are you allowing apps to run in the background? If you are these will consume data even the device is in your pocket because they are constantly updating in the background.
22-02-2017 05:46 PM
You may upgrade to a equal or more expensive plan.
22-02-2017 05:48 PM
Ok how do i change that? do i call somebody and they change my tarrif for me?
and yes i was i have jut turned off background app refresh... im not sure it if it was that making all my data go but i just neeed more.. 2gb is no way near enough for me ive decided! ha thanks for you help x
22-02-2017 05:59 PM
@imgeorgiabtw You need to call customer services to do this as they need account access to up your tariff. Also if you watch YouTube videos over cellular data you want to turn off HD streaming in your YouTube account. This will chew through your data
by max1486 Tuesday