by lawsonlaura1
Visitor

Data usage

I ran out of data within 5 days which is unheard of. Purchased 1gb more which was used within 8 hours when half that time I was using WiFi and the other not really using. Figures don't tally with app usage data on phone. What is the issue? 

3 REPLIES 3
by Ace Contributor
Ace Contributor

Re: Data usage

Hi, 

@lawsonlaura1

If you want to check which app using your more data for that go in phone settings > data usage >cellular data usage tap on that and you can find out app that using your more data. 

Many Thanks 

by Grand Master
Grand Master

Re: Data usage

by
EE Community Support Team

Re: Data usage

Good morning @lawsonlaura1

 

Thanks for coming to community for help and support 🙂

 

I know @tahirmian and @Chris_B have offered you help already on this.

 

You may need to have a chat with customer services about this if something doesn't quite look right on your usage.

 

Thank you

 

Richard

 

🙂

 

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