by JASHAW Investigator
Investigator

Data rip off

Just joined EE and a day later I get a message I have used all data.

 

Never use the internet on the phone just calls and texts. Rip off!

5 REPLIES 5
by Grand Master
Grand Master

Re: Data rip off

@JASHAW  And is your device running apps in the background?  Is your device updating anything.   You don't need to use the net on the device yourself to use data.  

by
EE Community Support Team

Re: Data rip off

Hello there @JASHAW,

 

Welcome to the community.

 

Are you with us on pay as you go or contract?

 

Also how much data have you used?

 

Thanks 🙂

by JASHAW Investigator
Investigator

Re: Data rip off

Thanks for your reply I am on a contract.



Astonishingly I have received 6 texts in two days to buy more Data, come on!



John Shaw

************ [Mod edit: Please do not post personal information on the forum]

by JASHAW Investigator
Investigator

Re: Data rip off

Thank you, no apps running.
by
EE Community Support Team

Re: Data rip off

Thanks @JASHAW.

 

Did you get the full allowance of data?

 

How much was showing as used in your My EE account?

 

Thanks very much 🙂

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