by iogrdsgre
Visitor

Data not working

Essentially I originally thought I had 2GB of data, but after checking on EE sites it turns out I actually have 5GB of data per month.

 

This month it turns out I still have 1.7 GB left out of the 5GB , but my data doesnt even think about beginning to work.

 

Is it an error that it says I have 5GB? or if not why has the data stopped?

2 REPLIES 2
by Ace Contributor
Ace Contributor

Re: Data not working

HI, @iogrdsgre

Text AL to 150 and check what response you get? 

And you can also check data status here http://add-on.ee.co.uk

Make sure use your mobile Internet not on WiFi. 

Many Thanks 

by
EE Employee

Re: Data not working

Hi and welcome to the community @iogrdsgre

 

So I can try and assist, please let me know what type of device it is that you are using.

 

Many thanks,

 

Lee

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