by Zoefrench1
Explorer

Data is not working

Each month I have 31 GB I still have 15 days until it is topped up but I still have 22GB left of data but nothing is loading when it should be, how can I get my data to work ? Zoe

3 REPLIES 3
by Grand Master
Grand Master

Re: Data is not working

@Zoefrench1 Is your device in airplane mode ?  Have you disabled the use of cellular data ?  Is this all apps ( please check) is it just a few ( which ones ).   

by Zoefrench1
Explorer

Re: Data is not working

All apps

Get Outlook for iOS
by Grand Master
Grand Master

Re: Data is not working

@Zoefrench1  Can you please have a look at THIS.   And have you tried restarting the device?   

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