06-12-2018 09:17 AM
When I checked the EE app yesterday I had over 7GB of Data laft on my Flex plan. Now this morning on checking again, i'm down to 2.9GB? And I haven't gone mad downloading loads of 4k films in the last 24 hours!!
I'm assuming it's something to do with the 3 months double data offer that I got when I signed up to my flex plan, but this is just the end of the 1st month. Has anyone any ideas?
06-12-2018 11:24 AM
Welcome to the EE Community.
Have you checked in your phone's settings to see how much data you have used?
Have you received any software updates?
06-12-2018 11:35 AM
I haven’t had any software updates. I did try to check my data yesterday afternoon on the EE app and it said that myEE was being updated. I certainly haven’t used that much data in one evening. My phone was on WiFi at home. And even if it wasn’t I haven not downloaded anything large or streamed anything.
by Wilsongn a week ago