11-08-2019 10:29 PM
I have added my partner to my account but cannot find any option for family usage to share the data. I can't seem to find any help on the website either... Any help aolareciapp!!
11-08-2019 10:33 PM
Are you both on contracts, not PAYG? It's only for contracts.
11-08-2019 10:34 PM
Yes both on contracts
I have added him to my ee account but unsure if I have done it correctly. I can't see any family usuage option or data sharing option.
12-08-2019 09:49 AM
Hi there @Fae91
Welcome to the community.
Have you added your husband to your My EE account online?
Do you have separate direct debits?
To see the family usage, you would both need to be on the same pay monthly account with both numbers being on the same bill.