by Uddin4848 Investigator
Investigator

Data add on

Why cant i buy any add ons im stuck and i need my data ASAPP

7 REPLIES 7
by Grand Master
Grand Master

Re: Data add on

Have you browsed to http://add-on.ee.co.uk/purchase whilst not on WiFi?

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To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

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by Uddin4848 Investigator
Investigator

Re: Data add on

Yes i have it keeps saying error 

by Popcod
New Member

Re: Data add on

I'm also unable to add more data to my account (4G Broadband). I've tried accessing through the website through various devices with no luck. There's also an error message appearing on the ee app.

 

Is there an acknowledged system issue?

When is the expected repair time?

 

Thanks

by Uddin4848 Investigator
Investigator

Re: Data add on

Im soo cheesed off literally stuck at home because i use my data for sat nav and work 😡😡

by
EE Employee

Re: Data add on

Hi @Uddin4848 and welcome to the community.

 

Are you now able to add more data?

 

We have had an issue affecting some customers.

 

Many thanks,

 

Lee

by Profile closed
Not applicable

Re: Data add on

Hi, Lee_H,

Apparently! It's quite a lot of Customers!

 

 

Regards:

 

Robert ☺

by Profile closed
Not applicable

Re: Data add on

Hi, XRayspeX, 

Thank you for the "Helpful!"

 

Have a Great day! ☺

 

 

Regards:

 

Robert ☺

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