by jbirdie96
New Member

Data Usage

My data allowance of 2gb just reset on the 16/07 by 7 am of the 16th I had a text warning that I had used 80% of my data which is 1.6gb but when I check the data usage in the settings of my phone I'd only used 50mb. just wondering how I could possibly use that much data while I was asleep an the phone was locked? 

2 REPLIES 2
by Brilliant Contributor
Brilliant Contributor

Re: Data Usage

Hello @jbirdie96,

 

Welcome to the community,

 

It sounds like the text was sent to you letting you know that you had used up 80%, before your data allowance was reset. As you see you have only used up 50mb after the allowance was reset, you can always check your account via My EE or online via the website  and logging in.

by
EE Community Support Team

Re: Data Usage

Hi @jbirdie96

 

Thank you for coming to community 🙂

 

I can see @Schockwave has given some wonderful support to you already.

 

Do you close all of your Apps down before going to sleep?

 

Have you got your location services turned on?

 

Richard

 

🙂

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