by countyboy Investigator
Investigator

Coverage BS37 7PY

Hi. Are there any plans to improve reception in our area? Very poor at present. Thanks.

6 REPLIES 6
by
EE Community Support Team

Re: Coverage BS37 7PY

Hi @countyboy,

 

Welcome to the EE Community.

 

We are aware of a network issue in your area and our engineers are investigating.

 

You can register with our network status checker to receive regular updates.

 

Thanks Smiley Happy

 

James

by countyboy Investigator
Investigator

Re: Coverage BS37 7PY

Thanks

by Scholarly Contributor
Scholarly Contributor

Re: Coverage BS37 7PY

@countyboy What phone do you have? You may get better signal with a 4G Calling phone as it seems there is strong 800mhz coverage there.

by countyboy Investigator
Investigator

Re: Coverage BS37 7PY

I've got a Moto G4

by countyboy Investigator
Investigator

Re: Coverage BS37 7PY

 I would add that whilst the coverage map suggests most of our village gets a decent signal, the two areas where there is the greatest concentration of people living do not. (i.e. Gifford Close and The Grove). Even just making a call can break up in the house - and to use my data to email/surf the web without it breaking up requires me (or any visitors to go outside the house to find a decent spot! 

In recent weeks, I was staying in the middle of nowhere in northern Catalonia, 25 miles from Girona.....wherever I was in the vacinity, I had a consistent 4G signal. Here, it's appalling...why?

by
EE Community Support Team

Re: Coverage BS37 7PY

Hi @countyboy,

 

Our engineers are still working on the problem in your area.

 

I can see that they will be on site this week to complete some repairs/upgrades.

 

Please let us know if you don't see an improvement in the next week or so.

 

Thanks

 

James

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.