06-06-2017 06:11 PM
I am unable to access applications like Twitter and Snapchat on my iPhone SE over a mobile network on both 3G and 4G. Both apps have mobile data access on the settings and so I am confused as to why neither one appears to be working when other social media apps like Facebook and Instagram do.
Any response and help would be greatly appreciated.
06-06-2017 06:21 PM
Does your phone show a 3g / 4g signal ? how many bars of signal are there ?
Have you tried rebooting / restarting the phone ? sometimes i have this if i go from a 3g to 4g area or vice versa and the phone doesnt pickup the nearby mast.
07-06-2017 08:40 AM
Thank you for posting in community
It's lovely to see the true spirit of community is alive and well and great to see other users like yourself helping out.
This is what the community is all about, sharing information to help everyone else.
As a thank you, I'm going to send you a private message here to get some further details so we can send you out for dinner on us.
07-06-2017 08:50 AM
Could it be the content lock?
08-06-2017 07:27 PM
Thank you for all your suggestions. The error has now been rectified; it was the content lock on my EE.
Thanks again for all your help,
08-06-2017 07:28 PM
Glad it's all fixed @DanCreese98 and thanks for coming back to tell us what the issue was, which will help others when searching for answers.
by max1486 Tuesday