by Crispy1977 Investigator
Investigator

Cat s61 comparability

I recently received a cat s61 as a company phone. I was hoping to use my ee sim card with it and use the phone as a dual SIM phone, i have found out it is not compatible with mobile data on ee any suggestions.

5 REPLIES 5
by Grand Master
Grand Master

Re: Cat s61 comparability

@Crispy1977  If calls and text work then data should work as it’s the same connection.  Have you tried the sim in the other SIM card slot ?  Have you put the APN settings in to the device? 

by Crispy1977 Investigator
Investigator

Re: Cat s61 comparability

Hi Chris_B I have tried changing the apn settings but it has made no difference. Everything works perfectly except the mobile data. 

by
EE Community Support Team

Re: Cat s61 comparability

Hello there @Crispy1977

 

Thanks for coming to the community.

 

Do you get an error message when you try and access data?

 

Has this worked previously with another device?

 

Speak soon, Leanne.

by Crispy1977 Investigator
Investigator

Re: Cat s61 comparability

Hi Leanne, I don't get an error message just no mobile data. I have put the we simply back in my one plus 3t and everything works including mobile data. Will mobile data work with the cat s61 phone 

by
EE Community Support Team

Re: Cat s61 comparability

Good Morning @Crispy1977.

 

I'd recommend speaking with our technical support team about this.

 

It sounds like the mobile data problem is following the phone so it would be worth going through the settings with our technical team.

 

Let us know how get on 🙂

 

Jon

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