13-09-2017 07:17 PM
Recently I got network settings update by EE and that update deleted my option to manually select the network band such as 2G 3G 4G
Does anyone know how to reverse the update? I really need my options back.
Due to low connectivity and reception at my work place, 3G and 4G they have only one bar which is not enough, often Im unavailable. But 2G aka GSM has 3-4 bars.
But now I cant select 2G and phone keep going on 3G and 4G and thats killing my battery, and Im unavailable.
13-09-2017 07:19 PM
Just to mention, when I place other SIM card, I have those options back. When I reinsert EE, I have only Enable 4G: Off, Data only, Voice and Data only. Without manual band selection.
13-09-2017 07:23 PM
@TheDarkic Your device also going to display the best connection not the strongest.
Once this has been updated then it cannot be undone.
13-09-2017 07:31 PM
Interesting is that friend of mine with EE has old settings.
I simply cant believe that it cant be undone.
I don't understand why would anyone do that??!!
if I change the phone? And reject the settings?
Such a hussle.
Obviously strongest sinal is ignored and they are prioritising 4g and 3g.
13-09-2017 07:44 PM
@TheDarkic I can bet you that 3G will be turned off before 2G is in the UK, EE are not prioritising what your device uses the device is doing that. And it can not be undone.
13-09-2017 07:49 PM
13-09-2017 09:24 PM
Hi there and thank you 🙂
I have WiFi Calling but no WiFi on my workplace unfortunately. So I cant use WiFi Calling option.
Does anyone know how to rise the issue within yhe EE?
I would like to investigate this more deeper.
13-09-2017 09:34 PM
Thanks for the answer.
To be honest, Im not so sure about that. As I was running tests with EE number, with other phones and other providers, EE seems to always switch to 3G to 4G even if signal is not strong enough. They are prioritising 4G or 3G over 2G. Only with o2 is opposite, they seems to prioritise the strongest signal.
14-09-2017 09:24 AM
15-09-2017 12:21 PM
Nahhh, its just we are loosing control over settings, from apple and now from ee. Dont get me worng but 2g is still 2g and they have better reception when it comes to phone calls.
I need to find a legal way to raise the complain.
Now my work is overload so I have no time but i ll do so soon.
15-09-2017 12:29 PM - edited 15-09-2017 12:29 PM