22-08-2019 05:20 PM
I purchased a phone with your selfs through EE to then discover that I get no signal whilst at home, tried to return within 14 days and car phone said I couldn't do that, only exchange to a different network. Having tried that no other network would accept me due to credit. How do I stand regarding returning a ee phone with car phone warehouse?
22-08-2019 05:53 PM
Carphone Warehouse are a third party supplier and they supply their own handsets. Any contract you have is with them and not EE.
EE are just the carrier.
23-08-2019 07:18 AM
Good Morning @Elwick4.
Thanks for coming to the EE Community.
Please get in touch with Carphone Warehouse returns team who can look into this further for you.
Any other questions don't hesitate to ask :).