by Garybradley
Explorer

Cannot data share?

My girlfriend and I both have the same phones on the same contract, both are under my name. Yet when I try to use the new data share option on the EE app it shows my remaining data, but says that my girlfriend has unlimited data (which she doesn’t) and won’t allow me to share data from her account to mine! 

 

Please help? 

3 REPLIES 3
by
EE Employee

Re: Cannot data share?

Hi @Garybradley and welcome to the community.

 

Are you able to provide a screen shot and edit to remove any personal details.

 

I will certainly have a look into this.

 

Many thanks,

 

Lee

by Garybradley
Explorer

Re: Cannot data share?

Hi, it all seems to be working now and I have managed to gift the data! 

 

Thank you anyway 🙂 

by
EE Employee

Re: Cannot data share?

No problems @Garybradley

 

I'm glad you are now sorted 🙂

 

Cheers

 

Lee

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