01-10-2017 10:15 AM
I've been trying since 11PM last night to add data to my phone. I now have no data and despite trying on both the EE app and on the website i just keep getting fault.
I tried to ring 150 first thing at 8am, i was on hold 45 minutes, noone answered. Now when i've tried to ring back it says the phone lines are closed.
I've also tried to order a wifi mini hub but my order has dissapeared and i have no idea if it has gone through.
Can someone please tell me what an earth is going on?!
01-10-2017 10:25 AM
01-10-2017 03:14 PM
You should now be able to contact customer services or use the self service,
We did experience a technical issue impacting our ability to assist customers, we have fixed this and apologise for any inconvenience caused.
by max1486 Tuesday