04-08-2018 08:43 PM
Hi, I got a 3GB data pack with sim card in airport. When I try to activite my 10GB free data, it said I cannot. The message is "Unforunately, you are not eligable for this offer. Please check you have active Pay As Go Pack and called, text or used data of life time of your pack"
May I know how I can I active that 10GB?
Thanks and Regards..... Ryan
04-08-2018 09:33 PM
My understanding is that you need to use up the 3GB first, then activate. If this doesn't work then give CS a call during opening hours.
04-08-2018 09:39 PM
This Q has cropped up numerable times. If the reason is that the initial 3GB data needs to be used up 1st why doesn't it say so in so many words & not the stupid "not eligable" msg?